Helpful details
- IntentArc version and build number
- Device model and operating-system version
- The action you took and the result you expected
- Notification, sound, and—on supported Apple devices—Live Activity status
Clear help, without collecting your focus history.
Tell us what happened, your IntentArc version, device, and operating-system version. Attach only the screenshots you intentionally choose.
Email IntentArc supportYour session data is not attached automatically
IntentArc does not automatically attach intentions, session history, exports, or diagnostics to a support request.
Never send information you do not want to share.
A timer did not notify me
Open IntentArc Settings and confirm Session completion alerts are enabled, then review the operating system’s notification settings for IntentArc. Focus or Do Not Disturb modes, notification-channel settings, and device volume can delay or silence alerts.
A Live Activity is missing on iPhone or iPad
Confirm Live Activities are enabled for IntentArc in iOS Settings. Live Activities can be unavailable because of device, system, or battery settings.
Restore IntentArc Pro
Open IntentArc Settings, choose IntentArc Pro, and use Restore Purchases with the Apple Account or Google Play account that made the original purchase.
Export or delete data
CSV and JSON export are available in Settings. You can also delete all local focus records from Settings after a confirmation step.